For professionals

Refer a Participant to Careable — Melbourne and Victoria

We work closely with support coordinators, hospital discharge teams, social workers and allied health professionals to deliver seamless, person-centred NDIS supports across Melbourne and Victoria.

Support coordinators

For Support Coordinators

Careable works with support coordinators across Melbourne and Victoria to provide the right supports for participants — including SIL, Hospital to Home transitions, psychosocial disability support, in-home care, community access, community nursing and behaviour support plan implementation.

How to refer

1

Submit a referral form

Complete our online referral form with the participant's first name, your details and the service you are referring for. No NDIS number required at this stage.

2

We review promptly

Our team reviews every referral and assesses suitability based on our current capacity, the participant's needs and our service areas in Melbourne and Victoria.

3

We contact you

We reach out directly to discuss the referral, request any further information and confirm next steps.

What information helps

  • Participant's first name
  • Service type being referred for
  • A brief summary of the participant's needs
  • Your contact details as the referring professional

Please do not include NDIS numbers in the public referral form.

Our communication approach: We aim to respond promptly and give direct, honest capacity updates.

Hospital and mental health teams

For Hospitals and Mental Health Teams

Careable supports safe, structured transitions from hospital or mental health settings into community living. We bring clinical governance awareness and a structured approach to discharge planning and post-admission support.

We are registered to implement behaviour support plans for participants with behaviours of concern.

Referrals are welcomed from discharge planners, social workers, allied health professionals and mental health clinicians.

Submit a referral

Make a referral now

Complete the form below or call us on 1300 332 433 (1300 DECIDE). Please include the participant's first name, the service type and a brief summary of needs. Do not include NDIS numbers in this public form.

Make a professional referral to Careable

For your privacy and a faster page, the secure online form loads when you’re ready. You can also call or email us using the details below.

If you have difficulty using this form, call 1300 332 433 or email cx@careable.com.au.

Who can refer

Who can refer

We welcome referrals from a wide range of professionals and individuals, including:

  • Support coordinators
  • Hospital discharge planners
  • Social workers
  • Allied health professionals
  • Mental health clinicians
  • GPs and community health teams
  • Families and participants self-referring
Services

What you can refer for

Supported Independent Living

Shared or individual living arrangements with support matched to the participant’s needs, funding and roster of care.

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Hospital to Home

Coordinated support for people transitioning from hospital back into the community with NDIS funding.

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Psychosocial Support

Support for people living with psychosocial disability, including recovery-oriented daily living assistance and community integration.

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In-home Support

Daily living assistance in your own home — personal care, household tasks, meal preparation and skills development.

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Community Access

Support to participate in community activities, social connections, and everyday life outside the home.

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Respite & Short-Term Accommodation

Short-term accommodation and respite care giving participants new experiences and carers a well-earned break.

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Community Nursing

Registered nursing care in your home or community setting — health assessments, medication management, wound care and clinical support.

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Support Coordination

Help understanding and using your NDIS plan, connecting with the right providers and building capacity to manage your own supports.

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Ready to refer?

Use our online form to refer a participant in minutes. Our team will review and follow up with you directly.