Funding for NDIS transportation and how it works

NDIS Transport and how it works

Transportation is an essential component of liberty and autonomy because it allows people to visit friends and family, go to work, and freely move around a city.

There are always appointments, places to visit, and people to see. There is still a need to travel even during Covid-19 restrictions. It is critical to seek out services that are necessary for one’s health and well-being. If you are unable to drive due to personal circumstances, transportation can be a challenge.

People sometimes rely on family members to drive them to appointments. Friends may also offer to bring back a bag of groceries for them. However, these are not long-term solutions. So, what options are available to assist you in gaining access to transportation?

Are you eligible ?

The NDIS acknowledges that not everyone has access to transportation, despite the fact that having transportation is essential to leading a normal life. There is a general transportation allowance available through the NDIS. Because of their disability, participants who are eligible for this programme have a significant amount of difficulty using public transportation.

Those who are unable to take public transportation, such as a bus or train, may be eligible for funding through the NDIS for an alternative mode of transportation, such as a taxi or a community bus designed specifically for people with disabilities.

This funding is restricted to being used solely for the actual transportation. It is not permissible to use it to pay a member of your family to drive you around.

What kinds of transportation supports are included in the NDIS's scope of coverage?

The National Disability Insurance Scheme (NDIS) only covers travel assistance for the participant themselves; it does not extend to their families, caregivers, or support providers. When providing necessary and reasonable home supports or when accompanying participants to community activities, however, support providers are allowed to claim reasonable travel time as part of their billable hours.

Possible transportation supports include the following:

  • Transportation to and from school for students
  • For participants who are unable to travel on their own, private transportation, including taxis and other innovative transport options, is provided.
  • Public transport costs
  • Instruction pertaining to public transportation Transport-Related Tools and Aids
  • Alterations made to personal motor vehicles
  • Driver education as well as evaluation
It is required that a support be connected in some way to the participant’s disability in order for it to be considered reasonable and necessary. This will be decided by the NDIA based on the criteria it uses for its general support.

Amounts allotted to help with transportation

The NDIS provides three levels of funding for transportation services.

Participants in Level 1 are eligible for annual transportation support funding of up to $1,606 per year. Aiming for greater community access, these participants should not be working or attending day programmes.

Participants in Level 2 who are enrolled in day programmes, working, or studying part-time (up to 15 hours per week) will receive up to $2,472 in funding. Social, recreational, and leisure activities can be funded with this money, as well.

A maximum of $3,456 in funding is available to Level 3 participants who are employed, seeking employment, or enrolled in school full-time (for at least 15 hours per week). As a result of their disability, these participants cannot use public transportation.

If a participant’s plan includes funding or general supports that allow them to participate in employment, they may receive additional funding.

Transportation funding is regarded as a critical support.

It will be included in a participant’s NDIS plan as part of Support Category 2, or Transportation Allowance.
The NDIS will deposit these funds directly into the participant’s bank account every two weeks to assist them in covering transportation-related costs.

Do you require assistance?

When it comes to transportation, services like plan management and support coordination can be extremely beneficial in a variety of ways. The administrator of your plan will require a receipt from the company that provided your mode of transportation in order to reimburse you. These should be available on demand in all modes of transportation, including taxis and ridesharing services such as Uber. If you already have a taxi or community bus account, the company can send their bill directly to your plan manager, who will then make arrangements for it to be paid directly.

If your plan includes support coordination, your support coordinator will be able to find the best transportation providers for your specific needs and put you in touch with them.

disability support worker jobs

Do you have questions about the ways in which Careable can assist you with your NDIS Transport Needs?

To know more, contact the Careable team  at or fill out the form below

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